Recognition
Detect suspicious signals before meaningful interaction.
Human Defense & Trust
Social Engineering Resilience
Build the capability to recognize, verify, report, recover from, and learn across evolving manipulation tactics.
Build Social Engineering ResilienceRecognize
Verify
Report
Recover
Learn
ResilienceBeyond awareness
Resilience is the ability to perform when the attack is unfamiliar.
Attackers continuously change channels, stories, and technology. A resilient workforce recognizes manipulation patterns even when the specific tactic is new.
PhishingVishingSmishingQuishingTOAD attacksBusiness email compromisePhysical social engineeringTailgatingUSB attacksHelp-desk manipulationExecutive impersonationAI-enabled deception
Resilience model
Five measurable capabilities.
A strong program measures what people do before, during, and after a manipulation attempt.
Verification
Confirm identity, context, and authority through a trusted channel.
Reporting
Surface threats quickly, accurately, and without fear of blame.
Recovery
Respond quickly after a mistake to reduce consequence and exposure.
Learning
Use real incidents, simulations, and self-correction to reduce repeat behavior.
Performance signals
Measure resilience, not participation.
Completion rates show attendance. These signals show defensive capability.
Recognition rateVerification rateDetection and report rateSilent resilienceInteraction rateSelf-correction rateTime to reportRecovery speedRecidivismReporting confidence